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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Technical support sucks - Review by
David Powell submitted on June 2, 2002 |
| Customer's web site: www.greenpentacle.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of June 2, 2002): Less than 3 months ago |
| Plan used: One plan |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 1 out of 10 |
I have been unable to update my website for 2 straight days. Ticket I put in with technical support has been ignored. I have put tickets in with them before that were never answered or acknowledged. Cannot phone them (they say on site that phone lines are down after a cut cable, but I have never been able to get through by phone ... constant busy signals).
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the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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