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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Pretty Good - Review by
Lisa Tam submitted on November 11, 2002 |
| Customer's web site: www.faerieveil.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of November 11, 2002): Current customer |
| Plan used: Plan 1 Unix |
| Customer service rating: 6 out of 10 |
| Technical quality rating: 9 out of 10 |
| Cost rating: 8 out of 10 |
| Overall rating: 8 out of 10 |
Tera-Byte offers solid service, a combination of inexpensive pricing with technical reliability. However I would suggest this webhost for the more experienced. First, because the control panel features maybe aren't evident to a beginner. Second, their customer service is okay but not stellar. In my case I've had two billing and registration problems, which were solved in a few days. But, if you are a self-reliant webmaster who's looking for a deal, Tera-Byte will do the job.
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