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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Poor service - Review by
Anonymous submitted on March 16, 2002 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: less than a month |
Date when last hosted by this company (as of March 16, 2002): Less than 3 months ago |
Plan used: 3R & WS |
Customer service rating: 1 out of 10 |
Technical quality rating: 2 out of 10 |
Cost rating: N/A |
Overall rating: 2 out of 10 |
Plan was set up very quickly but 2 weeks later when I realized I needed to upgrade it took them 16 days and then the new account wouldn't work. Took them three weeks to tell me they did not know what was wrong. Then they did not want to refund my money. Idiots.
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