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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Good, basic service. - Review by
submitted on August 16, 2003 |
| Customer's web site: baseball_gal.tripod.com |
| Length of time hosted by this company: over 3 years |
| Date when last hosted by this company (as of August 16, 2003): Current customer |
| Plan used: Tripod Plus |
| Customer service rating: 6 out of 10 |
| Technical quality rating: 8 out of 10 |
| Cost rating: 9 out of 10 |
| Overall rating: 8 out of 10 |
I've had my site hosted there for about 5 years now. I've had a couple of problems, where my site and all my files dissapeared for a few days, but they were back with no problems after sending a few frantic emails. Customer support pretty much sucks. You get the stanard "refer to online help" which is so confusing it can drive you mad. Over all, I'm still a pretty basic webmaster, so it's easy to use file manager has been good for me. With as little as $4.95 a month, you get to ditch the pop ups and ads on your site. The pop ups if not will drive you mad. It's not one per page, but more like 3 minimum.
They have a new plan where you can get a domain name and be hosted there, which I'm trying with a different account. I am happy with it so far, except their subdomains. You can link to your subdomain, except it shows in your browser window as the TRIPOD name, instead of your real subdomain. Otherwise it's still your basic tripod file structure which is great for me.
Anyone who has any questions about their service, feel free to let me know.
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