VIA NET.WORKS - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Superior Windows hosting - Review by Erwin submitted on February 10, 2002
Customer's web site:
Length of time hosted by this company: over 3 years
Date when last hosted by this company (as of February 10, 2002): Over 3 years ago
Plan used: Private
Customer service rating: 10 out of 10
Technical quality rating: 10 out of 10
Cost rating: 10 out of 10
Overall rating: 8 out of 10
I have had my site hosted with Vianetworks (formerly Imconline) for almost 4 years - FOUR YEARS ! I randomly came accross that company but could not be luckier. Their strenghth is their wonderful 24/7/365 techsupport. This is no joke: response time is the same weekdays or weekends. The best of all, is that they provide a reliable webhosting. I don't think I remember my site beeing down once.

I wish they could provide a Custom-404-not-found page on all their shared NT plans. I would be even happier if they could offer just one MS-SQL with all their Windows hosting plans. The competition is tight since other companies are offering more for less. If they make that move (Custom 404 + MS SQL) they will definitely get more customers.[If they do that even just for my account, I will permanently place a banner for them on my first page !]

I went out of my way to write this review because I want to bring them more customers since they provide good services.



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