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You are responding to the following review:
|Bad Admin - Review by
Anonymous submitted on June 5, 2003|
|Customer's web site: N/A|
|Length of time hosted by this company: over 3 years|
|Date when last hosted by this company (as of June 5, 2003): Current customer|
|Plan used: N/A|
|Customer service rating: 2 out of 10|
|Technical quality rating: 7 out of 10|
|Cost rating: 7 out of 10|
|Overall rating: 2 out of 10|
|This company are ok as long as yyou don't need anything done.|
Our emails have not come to us for a week, due to misinformation and general bad admin, not getting things done. It took a whole day to put the accounts into the right account holders name even though they had been told 5 times over 2 years that a particular person had left the company. This meant that any work imediately turned to a 2 day job. and if they were not chased on the hour every hour, nothing would get done.
I am not impressed with this company and on no account would I recomend it to anyone.
We are to move as soon as we can find a site that we feel is better.
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