ValueWeb - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

If you're reading a good review, they wrote it - Review by Anonymous submitted on March 2, 2002
Customer's web site: N/A
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of March 2, 2002): N/A
Plan used: regular month-to-month
Customer service rating: 2 out of 10
Technical quality rating: 2 out of 10
Cost rating: 4 out of 10
Overall rating: 2 out of 10
When I first started with this host, they were great. Then they went the way of all hosts, and dropped their toll-free number, cut back tech support to ONE person, and had frequent down time, and would change my password almost monthly without warning me. They are a nightmare now. It's a shame.

 

 

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