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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
They've been fine for me - Review by
submitted on March 11, 2002 |
Customer's web site: N/A |
Length of time hosted by this company: over 3 years |
Date when last hosted by this company (as of March 11, 2002): Current customer |
Plan used: basic commercial |
Customer service rating: 9 out of 10 |
Technical quality rating: 7 out of 10 |
Cost rating: 8 out of 10 |
Overall rating: 8 out of 10 |
I've been using their basic service for 3 years. I've had to contact their tech help once, and they were great - immediately available by phone and they solved the problem on the spot. I have had some e-mail delayed, but nothing that seemed out of the ordinary. I particuilarly like their remote site administration tools, but who knows - that may be common out there. Overall, I'm very satisfied.
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