Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
|Very poor customer service - Review by
Anonymous submitted on May 11, 2003|
|Customer's web site: N/A|
|Length of time hosted by this company: 3 months - 1 year|
|Date when last hosted by this company (as of May 11, 2003): 3 months - 1 year ago|
|Plan used: N/A|
|Customer service rating: 1 out of 10|
|Technical quality rating: 3 out of 10|
|Cost rating: 6 out of 10|
|Overall rating: 1 out of 10|
|I have been hosting with valueweb for a short while now and have found their email to be very unreliable. Company staff absolutely dosen't seem to know what customer service is ! Tech is not very technical and be ready to be on hold when you call. |
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