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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Valueweb is ok. Email is shaky - Review by
Andy submitted on July 23, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of July 23, 2003): N/A |
| Plan used: basic |
| Customer service rating: 5 out of 10 |
| Technical quality rating: 5 out of 10 |
| Cost rating: 4 out of 10 |
| Overall rating: 5 out of 10 |
Been with valueweb about a year. The actual webhosting part of the deal works well - good up time.
Email is another matter. Over the months I either couldn't receive mail, or couldn't send it, or both. It's on and off. You never know if it's going to work. Their Tech help blamed everything but Valueweb, suggesting it was caused by antivirus software or suggesting rebooting PC to get rid of the "connection to the server has failed" messages...
Consequently I'm moving hosts shortly. My business can't afford that kind of unreliability.
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