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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Major Email Issues - Review by
Anonymous submitted on August 27, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of August 27, 2003): Current customer |
| Plan used: 19.95/month |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 4 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 3 out of 10 |
The web site that I hosted there never had any issues. It was always up. The problem with valueweb is the constant downtime with email. The email is down at least once a week. And when the email goes down it goes down for the rest of the work day and doesn get resolved until 3AM in the morning. Tech Support is no help, and it takes forever to get to them if you do get to them. Im in the process of looking for a new host with better email capabilities. They have had email issues the whole time I have been with them.
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