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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
TERRIBLE customer service - Review by
submitted on August 14, 2003 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: over 3 years |
Date when last hosted by this company (as of August 14, 2003): Current customer |
Plan used: N/A |
Customer service rating: 1 out of 10 |
Technical quality rating: 3 out of 10 |
Cost rating: 5 out of 10 |
Overall rating: 3 out of 10 |
I have been with these guys since they *were* web2010.com*. They are now called HostCentric. I've been with them since our site went online about 4+ years ago and while I have very few complaints regarding uptime etc....when there HAS been a problem with our site being down, their customer service is PATHETIC. Today we have been down for 3 hours. Losing money like .... through a goose and no sympathy from them. Seriously considering changing hosts.
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