Web2010 - Review Response


Host Search

·  Home
·  Advanced Search
·  Price Search
·  Host Directory
·  Plan Directories
·  Add Plan
·  Monitoring

 



Education

·  FAQ
·  Guide
·  Quick Start
·  Glossary
·  Selecting a Host
·  Gotchas
·  Domain Names
·  News
·  Cheap Hosting
·  Dedicated Server
.  Stats
·  Resources

 

  

Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

TERRIBLE customer service - Review by submitted on August 14, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: over 3 years
Date when last hosted by this company (as of August 14, 2003): Current customer
Plan used: N/A
Customer service rating: 1 out of 10
Technical quality rating: 3 out of 10
Cost rating: 5 out of 10
Overall rating: 3 out of 10
I have been with these guys since they *were* web2010.com*.  They are now called HostCentric.  I've been with them since our site went online about 4+ years ago and while I have very few complaints regarding uptime etc....when there HAS been a problem with our site being down, their customer service is PATHETIC.  Today we have been down for 3 hours.  Losing money like .... through a goose and no sympathy from them.  Seriously considering changing hosts.

 

 

Your Response:
Your name: 
Your email:
(must be @YourHost, will be verified)
Your response:

(Please only answer to specific issues raised by the reviewer, advertising will be removed.)


By submitting your response, you agree to read and accept our Terms of Use.

 

 

 

This page is not connected with the company.  These reviews and ratings are only the opinion of the poster, are no substitute for your own research, and should not be relied upon for any purpose.  


© 2003 Advameg, Inc.  All Rights Reserved.