WebHostingDirect.net - Reviews


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   Host: WebHostingDirect.net
Host URL:

Average customer rating: 3.18 out of 10 based on 8 votes


 

Untitled - Review by submitted on August 16, 2003
Customer's web site: www.spiritcallers.org
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of August 16, 2003): Current customer
Plan used: Retail plan
Customer service rating: 2 out of 10
Technical quality rating: 1 out of 10
Cost rating: 6 out of 10
Overall rating: 3 out of 10
Website is always down, CSR's never resolve issues, and we seem to have a different problem EVERY week.  Looking for a new hosting plan currently because these guys stink!

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Down again...:( - Review by Bryon L Harvey submitted on July 14, 2003
Customer's web site: www.bryon.us
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of July 14, 2003): Current customer
Plan used: 9.95
Customer service rating: 2 out of 10
Technical quality rating: 3 out of 10
Cost rating: 4 out of 10
Overall rating: 2 out of 10
Down again...no telling how long it has been down.

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99% Uptime...what a joke! - Review by submitted on June 1, 2003
Customer's web site: www.optimawebs.com
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of June 1, 2003): Current customer
Plan used: Advanced Hosing Plan -- $24.99 per month
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
My site has been down 4 times in the last 6 weeks.  In fact, it's down right now 6/1/2003 11:52am! They promise 99% uptime...what a joke.  They promise 24/7 tech support...yeah, through a canned voicemail greeting stating that 'all servers are up' a your site is as dead as a doornail! Make your own decision, but my advice is to KEEP LOOKING!!!!

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Untitled - Review by submitted on April 17, 2003
Customer's web site: N/A
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of April 17, 2003): Current customer
Plan used: N/A
Customer service rating: 1 out of 10
Technical quality rating: 3 out of 10
Cost rating: 6 out of 10
Overall rating: 5 out of 10
Poor service. Unreturned phone calls. Frustration.

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Untitled - Review by submitted on December 18, 2002
Customer's web site: N/A
Length of time hosted by this company: N/A
Date when last hosted by this company (as of December 18, 2002): N/A
Plan used: N/A
Customer service rating: N/A
Technical quality rating: N/A
Cost rating: N/A
Overall rating: 2 out of 10
poor follow up and very poor at resolving issues

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Poor Support, Poor Follow Through - Review by Anonymous submitted on July 6, 2002
Customer's web site: N/A
Length of time hosted by this company: less than a month
Date when last hosted by this company (as of July 6, 2002): Less than 3 months ago
Plan used: NT
Customer service rating: 1 out of 10
Technical quality rating: 5 out of 10
Cost rating: 5 out of 10
Overall rating: 2 out of 10
Their scripts could not properly setup security for my website.  I had no permission to create/delete directories for days.  It appears that one person runs this whole operation and does not return phone calls and tries to make up cheap excuses as to why he doesn't return calls. 

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Untitled - Review by submitted on June 1, 2002
Customer's web site: N/A
Length of time hosted by this company: N/A
Date when last hosted by this company (as of June 1, 2002): N/A
Plan used: N/A
Customer service rating: N/A
Technical quality rating: N/A
Cost rating: N/A
Overall rating: 1 out of 10
This host doesn't even use a secure server when they are collecting credit card information! Unbelievable!

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Great Service - Review by Anonymous submitted on April 7, 2002
Customer's web site: N/A
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of April 7, 2002): N/A
Plan used: Basic Unix
Customer service rating: 9 out of 10
Technical quality rating: 9 out of 10
Cost rating: 10 out of 10
Overall rating: 9 out of 10
I cant believe the prompt service! I was with 2 other hosting companys prior to WHD, I thought I would never find a hosting company that Cares! Thank You and keep up the GOOD WORK!!

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This page is not connected with the company.  These reviews and ratings are only the opinion of the poster, are no substitute for your own research, and should not be relied upon for any purpose.  


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