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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Tech support challenges - Review by Anonymous submitted on December 26, 2001
Customer's web site: Submitted but not made public
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of December 26, 2001): N/A
Plan used: CorpIT
Customer service rating: 5 out of 10
Technical quality rating: 5 out of 10
Cost rating: 5 out of 10
Overall rating: 4 out of 10
I had a problem setting up a simple FTP tree. The permissions took over two weeks to get set correctly so someone other than "root" could log in. After multiple calls to tech support it still didn't work but they kept insiting it did...



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