WebSytz - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

They Suck - Review by Phil Ford submitted on November 25, 2002
Customer's web site: www.rubmybelly.com
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of November 25, 2002): Current customer
Plan used: dedicated server
Customer service rating: 1 out of 10
Technical quality rating: 1 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
I have 10 sites with them. After constant problems they suggested a dedicated server which I bought. In 3 days the server they gave me burnt out, it was one ot their old ones. They gave me a new one which might be connected to one of their old 28K modems. The best I can do is 1 to 3kbps with no other traffic on my server. After being on the phone with them all day with them working on the problem my bandwidth dwindled to 200bps until the server died again one hour after their 9 to 5 technical support department closed.
Everything about this company sucks….I upgraded to a dedicated server thinking things would get better and I got a deadicated server!!!

 

 

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