Web Site Source - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Difficult Sign-Up - Review by Anonymous submitted on June 3, 2002
Customer's web site: N/A
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of June 3, 2002): Less than 3 months ago
Plan used: Basic
Customer service rating: 5 out of 10
Technical quality rating: N/A
Cost rating: N/A
Overall rating: 5 out of 10
My client asked me to cancel with Web Site Source.
After signing up online, they needed verbal confirmation of the order,
then a fax confirmation, then copies of my client's
cc & drivers license. the site was suspended during the entire
time that we were signed up.
I would have like to test their hosting ability, but
my client was fed up with all of the red tape
involved in the sign-up process.

 

 

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