WestHost - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Westhost Is the Way to Go For Small Business - Review by Paul Grohne submitted on December 16, 2002
Customer's web site: paulpt.com
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of December 16, 2002): 1 year - 3 years ago
Plan used: Basic
Customer service rating: 9 out of 10
Technical quality rating: 9 out of 10
Cost rating: 9 out of 10
Overall rating: 9 out of 10
WestHost is cost-effective (my plan's $95.40 a year), packed with plenty of features (plenty of disk space, and useful bells and whistles like Miva e-commerce), and with them, my sites are always up (using InternetSeer, my sites have been ALWAYS UP 24/7).  Visitors to my site access resources quickly (much faster than my previous, more expensive web host).  Setting up your website on Westhost is easy and enjoyable using their online manual (which is detailed yet clearly organized so you can learn a great deal about webhosting or simply do what's important to you first).  Westhost customers are supported by not only their well-designed, user-friendly website (which is user-friendly to the rest of us as well as computer experts), but also by 1-800 telephone support (and they really answer their phone, with real, competent, and knowledgeable people and let me tell you that's not the industry norm) and timely e-mail support if you need them.  The industry should look to Westhost as a model of not only how to run a webhosting service but how to run a business.

 

 

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