XO - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

good, but is it a bargain? - Review by submitted on June 17, 2002
Customer's web site: www.citizenxdesign.com
Length of time hosted by this company: over 3 years
Date when last hosted by this company (as of June 17, 2002): Current customer
Plan used: X-1
Customer service rating: 5 out of 10
Technical quality rating: 9 out of 10
Cost rating: 4 out of 10
Overall rating: 9 out of 10
I've had favorable experiences with XO. The speed at which my site operates has been a major reason for staying with XO for so long. I am an original customer of Concentric, and unlike many of my clients who have had their hosts bought by other companies, found the merger improved certain features and was seamless.

I am wise enough not to rock the boat when I am pleased with the performance, but I can't help but notice you can get far more for far less with other hosts. Add to this my concern about the future of the company, which has just filed for Chapter 11 bankruptcy.

 

 

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