Yahoo! GeoCities - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

But...it's not free anymore! - Review by submitted on July 4, 2002
Customer's web site: Submitted but not made public
Length of time hosted by this company: less than a month
Date when last hosted by this company (as of July 4, 2002): Less than 3 months ago
Plan used: Geocities Pro
Customer service rating: 1 out of 10
Technical quality rating: 5 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
Geocities starts out by deceiving their customers into thinking they're getting things like "4 email accounts" (which turn out to be nothing but fixed forwarding addresses leading to your 4 meg online Yahoo address) -- they tell you it uses Frontpage extensions (my experience and that of participants in discussion groups says otherwise) -- they offer you "priority email" customer support (I literally got no answers to my inquiries, even after waiting days).
They then move on to a system that often does not work right. For this they charge you a fee ($15 setup and $8.95 a month) that you could have used to get real, honest web hosting somewhere else.

 

 

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