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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| But...it's not free anymore! - Review by
submitted on July 4, 2002 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of July 4, 2002): Less than 3 months ago |
| Plan used: Geocities Pro |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 5 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
Geocities starts out by deceiving their customers into thinking they're getting things like "4 email accounts" (which turn out to be nothing but fixed forwarding addresses leading to your 4 meg online Yahoo address) -- they tell you it uses Frontpage extensions (my experience and that of participants in discussion groups says otherwise) -- they offer you "priority email" customer support (I literally got no answers to my inquiries, even after waiting days).
They then move on to a system that often does not work right. For this they charge you a fee ($15 setup and $8.95 a month) that you could have used to get real, honest web hosting somewhere else.
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