Yahoo! GeoCities - Review Response


Host Search

  Home
  Advanced Search
  Price Search
  Host Directory
  Plan Directories
  Add Plan
  Monitoring

 



Education

  FAQ
  Guide
  Quick Start
  Glossary
  Selecting a Host
  Gotchas
  Domain Names
  News
  Cheap Hosting
  Dedicated Server
.  Stats
  Resources

 

  

Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

no support - Review by Michael Wardle submitted on September 1, 2002
Customer's web site: www.endbracket.net
Length of time hosted by this company: less than a month
Date when last hosted by this company (as of September 1, 2002): Current customer
Plan used: GeoCities Pro
Customer service rating: 1 out of 10
Technical quality rating: 4 out of 10
Cost rating: N/A
Overall rating: 3 out of 10
I transferred hosting of my domain name to Yahoo GeoCities as part of a Yahoo GeoCities Pro service over a week ago.  The introductory materials stated my service would be active within 48 hours, but I'm still waiting over 120 hours later.

Attempting to contact customer service about this matter has resulted in several template responses.  I responded to each fully, provided the requested information, and I did everything asked of me.  So far none of their support staff has even come close to activating my service or solving this problem.

Until then, my mail address doesn't work, and trying to browse my Web site shows a GeoCities error page, so I'm currently left with nothing.

Browsing the backup URL (a long GeoCities address) shows that the service is very slow, and automatically adds extra tags to the bottom of each page which breaks their standards compliance.

If you ever have problems (and you will), their customer service proves highly inadequate.

The services they provide at first seem to be good value, but given the service doesn't work, any perceived value is moot.

Avoid.

 

 

Your Response:
Your name: 
Your email:
(must be @YourHost, will be verified)
Your response:

(Please only answer to specific issues raised by the reviewer, advertising will be removed.)


By submitting your response, you agree to read and accept our Terms of Use.

 

 

 

This page is not connected with the company.  These reviews and ratings are only the opinion of the poster, are no substitute for your own research, and should not be relied upon for any purpose.  


 2003 Advameg, Inc.  All Rights Reserved.