Yahoo! GeoCities - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

upload and down times! - Review by submitted on September 3, 2002
Customer's web site: www.geocities.com/kicksterrr
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of September 3, 2002): Current customer
Plan used: free and recently for the last 4 mo's or so, the basic plan!
Customer service rating: 3 out of 10
Technical quality rating: 4 out of 10
Cost rating: 3 out of 10
Overall rating: 3 out of 10
i've been with geocities for two years and i tell ya, i've hade soo much down time it's not funny....

i could not upload and/or dl from my site when it was frre or sence i've started paying for it (to get more space and banner free).

i've tried other free hosting and i tell ya, geocities is by far the worst that i've expierienced in my internet days. :(

if i wer you, i would not go this way if you want relyable uptime.

As well as not having enough said about the down time and upload/dl abilities, there suport is almost imposible to find, i spent nearly an hr just trying to find any adress, phone number and hrs of operation. this is NOT good for a Co to make the client (or posible client) have such a hard time doing this, not good for buisness!

over all, this is why i give them a 3 and no higher!

i could go more but i think i've prooved my point with geocities! :(
i'm looking for another hosting Co and i'm curently looking at www.ICDSoft.com, they're based in hong kong and there techs are based in europe but most of all, they're getting great ratings! :) i like that!

 

 

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