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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Untitled - Review by Anonymous submitted on January 26, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: over 3 years
Date when last hosted by this company (as of January 26, 2003): Over 3 years ago
Plan used: GeoPlus
Customer service rating: 1 out of 10
Technical quality rating: 2 out of 10
Cost rating: 2 out of 10
Overall rating: 3 out of 10
When it works, it's good, but this host has so much down time it's not even worth the small($10 monthly)cost.  There are very few ways to contact the host.  Email is by their input form to which I have never had an answer.  The server hosting my site has been down for over a week now and contacting them by (toll) telephone elicited the response that "they don't know what's wrong but that it will probably be fixed within 24 - 48 hours" It's been 72 hours since that quote and site still is not working.  Very poor service indeed.



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