Yahoo! GeoCities - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

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Finally got registry number for domain change. - Review by submitted on February 12, 2003
Customer's web site:
Length of time hosted by this company: over 3 years
Date when last hosted by this company (as of February 12, 2003): 3 months - 1 year ago
Plan used: webmaster
Customer service rating: 1 out of 10
Technical quality rating: 2 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
I found a phone number on my bank statement after finding out that yahoo was still billing me after unable to access my website for three months now! But yet.. They claimed i still had a website with them...hahaha
Here is the phone #: 408-349-5151
You can get something done with this number. Just be prepared to be on the phone for over an hour or MORE. They will ask for all your yahoo info and transfer you to differant departments which will ask for the same info over and over. At one point i was disconnected and had to make another long distance call. I was after what seemed an eternity on the phone able to cancel EVERYTHING yahoo had me down for and after another 30 minutes or so also able to talk with a tech that gave me the registry number to transfer my domain name :)
After all that has happened,,, all i can say is that i wish i had NEVER heard the name To end this posting i will say that yahoo is very simple for someone new to the internet, very expensive but simple. My sugestion though to people that are new is to learn insted of dealing with this hosting company!



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