Yahoo! GeoCities - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


sux0rs - Review by submitted on March 31, 2003
Customer's web site: N/A
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of March 31, 2003): 1 year - 3 years ago
Plan used: N/A
Customer service rating: 1 out of 10
Technical quality rating: 6 out of 10
Cost rating: 2 out of 10
Overall rating: 1 out of 10
I did not care for geocities because 1. they did not tell me there was a daily bandwidth limit and so when I announced my "wedding plans website" to my family it was down everyday.  I don't have that big of a family!!!!
and 2. after I cancelled with them after 3 months, they did not refund my money (I had paid for a year) like they said they would, and in fact charged me AGAIN the next year.  I could not find a way to settle this, they just said "no you did not cancel" (even though I still had the email telling me I was entitled to a refund) and so I ended up just eating the cost of ANOTHER year, since even though I cancelled right away they AGAIN did not refund my money. 



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