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You are responding to the following review:
|No Customer Support or Refunds - Review by
submitted on April 30, 2003|
|Customer's web site: www.PsychologicalTesting.com|
|Length of time hosted by this company: 1 month - 3 months|
|Date when last hosted by this company (as of April 30, 2003): Current customer|
|Plan used: GeoCities Plus|
|Customer service rating: 1 out of 10|
|Technical quality rating: 5 out of 10|
|Cost rating: 3 out of 10|
|Overall rating: 2 out of 10|
|Incredibly bad customer support. They respond to e-mails after weeks or months, if at all. My website was inaccessible for a month; when I ask for a refund of my $8.95 (hardly compensation for the loss), they refused, and e-mailed back a copy of their customer agreement: customers waive any expressed or implied warranty. In order words, they can charge your credit card and do not have to provide a usable service! |
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