Yahoo! GeoCities - Review Response


Host Search

  Home
  Advanced Search
  Price Search
  Host Directory
  Plan Directories
  Add Plan
  Monitoring

 



Education

  FAQ
  Guide
  Quick Start
  Glossary
  Selecting a Host
  Gotchas
  Domain Names
  News
  Cheap Hosting
  Dedicated Server
.  Stats
  Resources

 

  

Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

No Customer Support or Refunds - Review by submitted on April 30, 2003
Customer's web site: www.PsychologicalTesting.com
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of April 30, 2003): Current customer
Plan used: GeoCities Plus
Customer service rating: 1 out of 10
Technical quality rating: 5 out of 10
Cost rating: 3 out of 10
Overall rating: 2 out of 10
Incredibly bad customer support.  They respond to e-mails after weeks or months, if at all.  My website was inaccessible for a month; when I ask for a refund of my $8.95 (hardly compensation for the loss), they refused, and e-mailed back a copy of their customer agreement: customers waive any expressed or implied warranty.  In order words, they can charge your credit card and do not have to provide a usable service!

 

 

Your Response:
Your name: 
Your email:
(must be @YourHost, will be verified)
Your response:

(Please only answer to specific issues raised by the reviewer, advertising will be removed.)


By submitting your response, you agree to read and accept our Terms of Use.

 

 

 

This page is not connected with the company.  These reviews and ratings are only the opinion of the poster, are no substitute for your own research, and should not be relied upon for any purpose.  


 2003 Advameg, Inc.  All Rights Reserved.