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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Worst customer service - Review by
Barbara F. submitted on August 4, 2003 |
Customer's web site: Submitted but not made public |
Length of time hosted by this company: 1 month - 3 months |
Date when last hosted by this company (as of August 4, 2003): Less than 3 months ago |
Plan used: GeoPlus |
Customer service rating: 1 out of 10 |
Technical quality rating: 5 out of 10 |
Cost rating: 4 out of 10 |
Overall rating: 1 out of 10 |
Yahoo hosted my website for the past year. One day my website was gone; they had trouble getting a charge through on my charge card. They did not notify me or warn me in any way that they were disabling my website. They just disabled it. I've repeatedly tried emailing them for the past 2 weeks; finally got a response this morning; a cookie cutter response. Still doesn't help me get my website back up. I'm going to find a new web host and will never give my business to Yahoo again.
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