Yahoo! GeoCities - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Worst customer service - Review by Barbara F. submitted on August 4, 2003
Customer's web site: Submitted but not made public
Length of time hosted by this company: 1 month - 3 months
Date when last hosted by this company (as of August 4, 2003): Less than 3 months ago
Plan used: GeoPlus
Customer service rating: 1 out of 10
Technical quality rating: 5 out of 10
Cost rating: 4 out of 10
Overall rating: 1 out of 10
Yahoo hosted my website for the past year.  One day my website was gone; they had trouble getting a charge through on my charge card.  They did not notify me or warn me in any way that they were disabling my website.  They just disabled it.  I've repeatedly tried emailing them for the past 2 weeks; finally got a response this morning; a cookie cutter response.  Still doesn't help me get my website back up.  I'm going to find a new web host and will never give my business to Yahoo again.



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