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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Untitled - Review by RK submitted on April 30, 2002
Customer's web site: N/A
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of April 30, 2002): Current customer
Plan used: Premium 2
Customer service rating: 1 out of 10
Technical quality rating: N/A
Cost rating: 1 out of 10
Overall rating: 1 out of 10
Deplorable tech support.  Forever hold for phone assistance.  Apathetic support personnel.  Online tech support marginal at best.  A major travesty to be avoided at all costs.  Even email requests for assistance go unanswered.  Just a horrible buch of folks to deal with (assuming you can get hold of a live body) Shopping around for another host.  Can't wait to dump this outfit.



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