Yahoo! GeoCities - Review Response

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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:


Money Troubles passed to Customer - Review by Anonymous submitted on May 8, 2002
Customer's web site: Submitted but not made public
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of May 8, 2002): Less than 3 months ago
Plan used: Webmaster Pro
Customer service rating: 1 out of 10
Technical quality rating: 7 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
After having been a paying customer on Geocities for over 2 years I have found myself out in the cold.  Not only did I have problems with my service, but I received no response from customer support at all.  After 2 months, many messages to customer support, and a complaint to the Better Business Bureau, I have had to shutdown my website.  They won't even release my domain so that another provider can host it.



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