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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| What customer service?? - Review by
Anonymous submitted on January 11, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of January 11, 2003): Less than 3 months ago |
| Plan used: Private |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
I haven't been with yahoo that long but already have a bad taste in my mouth. After two weeks of trying to get email support for some domain problems I was having, I got someone on the phone who could BARELY speak english, and still didn't get my questions answered. The support is terrible. On top of the answers being nothing near what my questions concerned, the response time was at least 1 to 2 days in every case. My domains have already been moved so I can't say whether or not the actual hosting is much better, but I wouldn't think so after the support I got. My advice, unless you like having constant problems and no answers in site, is STAY AWAY!
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