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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Yahoo Website servises email is horrible! - Review by
Jim Herrmann submitted on July 8, 2003 |
| Customer's web site: www.graphiclanguageonline.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of July 8, 2003): Current customer |
| Plan used: $14.95 Website services |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 2 out of 10 |
I have used Yahoo's Webstie Services $14.95/month web hosting for over two years now. Everything was fine until 3 months ago when their mail servers went bad. About once every two weeks I cannot receive email for several hours. Today (7/8/2003), the mail server has been down for OVER 16 hours!
They have supposedly replaced the servers, but obviously the fix didn't work. Their tech. support people do not begin working until 11 am Pacific Time! This is unacceptable.
I'm looking for a new host.
P.S. I have had NO problem with their web hosting, just thier HORRIBLE email.
P.P.S. I believe that the $14.95/month plan is no longer offered. The folks at Yahoo I spoke with were rather confusing. My current plan is Yahoo's "Website services," but Yahoo now offers "Web hosting." They offered no price incentive as an existing Yahoo customer. Bad service!
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