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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Horrible - Review by
M Smith submitted on July 26, 2002 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of July 26, 2002): N/A |
| Plan used: N/A |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: N/A |
| Overall rating: 1 out of 10 |
Customer service was horrible; they kept me waiting long distance twice (no 800 number) until I finally had to hang up. Am now being harrassed with "thank you for your order" emails after going around in circles cancelling the account. I should never have filled out their order cancellation form.
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