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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| You get exactly what you pay for- in this case, not much! - Review by
m.a. submitted on December 26, 2002 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of December 26, 2002): 3 months - 1 year ago |
| Plan used: Basic Plan |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 2 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 2 out of 10 |
The only reason for not displaying my name/site, is because these are truly immature and vindictive people who can make my "web" life difficult until the "pre-paid agreement" runs out. This company was really going places they consistenly received high ratings on the boards. Tragically, the owner of the company died unexpectedly, and those left behind have dropped the ball. I cannot state whether their problems are due to the fact that they colocated their sites somehwere else, and have no real control over the servers - or- they are simply overwhelmed. But the simple fact of the matter is that in the 7 months that they've hosted my site, there hasn't been one single month that was problem free. Within one month of signing up, they changed their email. That service fails regularly at least once a week. They changed their ftp process and servers. That's been fraught with problems for over two months. The mailing lists have never worked. There is no control panel. And worst of all- their technical support, both on the boards and by phone, are hostile, combative, defensive. and poor at solving problems. Their incecsent "tweaking" of the systems results in major inconveniences. If you're simply hosting a personal site and one mail address - and if it doesn't matter that their system isn't undergoing still another "upgrade" when you have time to work, then your-site.com will do. But, if you're looking for reliablilty, keep looking. A good deal is only good if it works!
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This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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