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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| your-site.com - Review by
submitted on February 21, 2002 |
| Customer's web site: www.brichi.com |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of February 21, 2002): Current customer |
| Plan used: one plan |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 9 out of 10 |
| Cost rating: 6 out of 10 |
| Overall rating: 4 out of 10 |
Your-site.com does have very good servers and access. My only technical problem started today when there seems to be some problems with their email server for my domain (err: Sorry, only 235 channels available, try again).
However, their customer service leaves a lot to be wishing for. They boost an "unbelievable support", well, it is poor to say the least.
Their phone support/sales line is either busy or you get kicked into an answering service that tells you flat out, we don't take messages.
If you are looking for fast servers, you may want to consider these guys. If you are looking for someone that values your business and is there when you need them, just look elsewhere.
Tony Lindskog
Brichi Marketing Group
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This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
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