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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Fed up and switching - Review by
Anonymous submitted on March 26, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of March 26, 2003): Current customer |
| Plan used: OnePlan |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 3 out of 10 |
| Overall rating: 3 out of 10 |
Current customer, but not for long. Website uptime is excellent but e-mail servers are horrible. Intermittent e-mail downtime and often several hours delay in receiving mail. Tech support by e-mail often misses the point of your inquiry, and is exasperating enough to necessitate calling long distance just to avoid the hassle.
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