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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Untitled - Review by Anonymous submitted on April 18, 2002
Customer's web site: N/A
Length of time hosted by this company: over 3 years
Date when last hosted by this company (as of April 18, 2002): Less than 3 months ago
Plan used: N/A
Customer service rating: 1 out of 10
Technical quality rating: 2 out of 10
Cost rating: 1 out of 10
Overall rating: 1 out of 10
They failed to record my payment on my site.  They stopped hosting my site, deleted my files and gave me a site to go to manage my site (presumably with a new host) and the password they gave me will not work.  Customer service lists a phone number that is ALWAYS busy.  I have in over 50 attempts not gotten a ring even after hours.  They have no response even when I email them proof that they cashed my check.

 

 

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