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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Gone to Pot - Review by
Steven submitted on May 8, 2002 |
| Customer's web site: www.skavoovie.net |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of May 8, 2002): Current customer |
| Plan used: $60/year |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
When I first activated my account with Your-Site in October 2001, the tech support was of no use, but the hosting was GREAT. Very fast, very reliable, solid.
Since then, however, their email is HORRIBLE...1-3 mins just to authenticate to see if you have new email -- this is if you don't receive an error too many users. FTP server drops CONSTANTLY during transfers, and pages are very slow...just surf to their website and watch how slowly it comes up. That will tell all.
Furthermore, their customer "service" is a total joke. They seem to have 2 people, who couldn't care any less about the problems. They say they are working on rolling out resolution to the mail problem, but cannot say when they expect it to be ready.
STAY AWAY - you have been warned!! I have 5 mos left of hosting on my 1-year pre-paid service, and I am searching for a new provider. I will throw away the $ I am going to lose...its just too horrible of service.
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