|
|
Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Lost me after 2 years - Review by
submitted on May 1, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of May 1, 2003): Less than 3 months ago |
| Plan used: Webmaster $30/month |
| Customer service rating: 2 out of 10 |
| Technical quality rating: 9 out of 10 |
| Cost rating: 6 out of 10 |
| Overall rating: 4 out of 10 |
Technically, Pair is excellent. They have no inexpensive PHP/MySQL package, which is a drag. And their pricing overall is not great.
Technically they are beyond reproach. Always up and fast.
However, over an 18 month period, they managed to overbill me a total of $400 and then treated me like crap when I tried to sort it out with them. Very rude. The mistake alone was inexcusable, but their attitude was worse.
They also have some very strict anti-spam policies which might restrict you. For example, they will refuse to send any email message with more than a dozen or so people on the address line.
I'm still looking for a good replacement, but I'm not going back to Pair.
|
This page is not connected with the company. These reviews and ratings are only the opinion of
the poster, are no substitute for your own research, and should not be relied upon for any purpose.
|