phpwebhosting.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Very Good, one problem. - Review by submitted on September 25, 2002
Customer's web site: Submitted but not made public
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of September 25, 2002): Less than 3 months ago
Plan used: N/A
Customer service rating: 9 out of 10
Technical quality rating: 9 out of 10
Cost rating: 10 out of 10
Overall rating: 9 out of 10
I would reccomend phpwebhosting to anyone who wants a good deal, their customer service is good, but only to an extent because when i wanted help with something, they helped, but at the end i had to cancel because my webpage wasnt up yet, so i was paying for nothing, i was going to come back when my site was ready... i was with them for 8 months and a week..... and this is where things got bad.. they charged me for 9 months... when i was with them for 8 months and a week, i wanted a refund for one month, i didnt get it, i sent them several e-mails and i was ignored, but other than that their hosting, is good. really, it is.

 

 

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