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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Used to be good... - Review by
submitted on January 30, 2003 |
| Customer's web site: www.nowhere.nu |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of January 30, 2003): Current customer |
| Plan used: N/A |
| Customer service rating: 3 out of 10 |
| Technical quality rating: 4 out of 10 |
| Cost rating: 4 out of 10 |
| Overall rating: 2 out of 10 |
When I started out with them they were great. I recommended them to several friends who all signed up. This week they decided to move my domain to a different server in the middle of the day. The new server rejected all email for my domain. I complained. They moved it back to the old server which now also rejected all email for my domain. For 2 days and counting I've not gotten a single email sent to my domain. They also have ignored my requests to fix this. Because of this I discovered they have no secondary MX hosts for hosted domains. If the server on which your email is hosted is down your mail is going to bounce becuase there is no back up. I'm currently looking for a new provider.
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