phpwebhosting.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

Spotty reliability lately - Review by Charles Taylor submitted on February 14, 2003
Customer's web site: www.peytonism.ws
Length of time hosted by this company: 3 months - 1 year
Date when last hosted by this company (as of February 14, 2003): Current customer
Plan used: the only plan they have, the 9.95 one.
Customer service rating: 2 out of 10
Technical quality rating: 7 out of 10
Cost rating: 4 out of 10
Overall rating: 4 out of 10
My experiences have mirrored D Teed's earlier review. There were many problems in December with disk space.

I've had a web site for just over nine months at php webhosting and for the last two months, the reliability has been poor. Granted, they've been updating their software, but that doesn't account for all of the outages lately.

Customer support is pretty bad, too. Emails don't always get answered. In fact, my web site is down today, and I have no idea why. I sent email this morning, haven't received a response.

I'm now in the market for another webhost with comparable offerings.

 

 

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