phpwebhosting.com - Review Response


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Please note that this form is only for web host company's representatives.  Responses from others will not be posted.  Customers should submit new reviews or email the original reviewer instead.

You are responding to the following review:

 

what happened - Review by submitted on June 17, 2003
Customer's web site: N/A
Length of time hosted by this company: 1 year - 3 years
Date when last hosted by this company (as of June 17, 2003): Current customer
Plan used: N/A
Customer service rating: 7 out of 10
Technical quality rating: 2 out of 10
Cost rating: 6 out of 10
Overall rating: 6 out of 10
phpwebhosting offers a great deal for no money. I've been hosting 15 sites with them for some time now; and i never had any problems.

Except for the last months that is. The downtimes are just crazy; i'm runing a forum on one of the accounts; and that one is more down then up. Even our own companysite is constantly offline. I've ran Netmechanic tests that gave a "poor" result on the affected servers, but were questioned by phpwebhosting. But 100 users on a forum can't be wrong; and all week i've been running autorefresh pages that result in servererrorpages every other hour; so there's definitely something wrong. I hope they will be able to solve the downtimes asap; cuz it's getting extremely annoying...

 

 

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