Uptime Monitoring Methodology We monitor websites of customers who use each host, not that host's own site.  This gives a true picture of host's performance from the point of view of its customers.   Website is marked as down when it cannot be accessed from two distinct geographic and network points in 10 seconds.  It is possible for a site to be marked as down when it is actually working but just extremely sluggish.  However, this distinction won't matter to this site's visitors.   Sampling is done at least twice per hour, 24 hours a day.   We try to monitor multiple sites for each host.  Bigger hosts have multiple servers, so it is important to monitor multiple customer sites to get a good representation of host's performance.    We make sure that each site is actually hosted at its assigned host and we check periodically for a possible move to another host.   Bandwidth and server usage for monitored sites should be very minimal.   We don't just check network connectivity by using the ping network tool but we actually request a page from each site to verify whether the web server software is working as well.   We don't use any third party monitoring service; we run our own custom software.   Periodically, we run a program verifying that domains are still hosted with their matching hosts.    This service is absolutely free. Host Monitoring Your site's URL: Host's URL: Plan name:

 
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