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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Poor Service - Review by
Anonymous submitted on March 24, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of March 24, 2003): Current customer |
| Plan used: Extreme Wemaster |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 5 out of 10 |
| Overall rating: 1 out of 10 |
Requesting a simple DNS change was like pulling teeth. Lack of response caused our email to be down for several days.
Over 48 hours of down time in just the first six months.
Had to move my main site once and move my sub domain three times in the first six months.
Orginally promised a static/dedicated IP address and this was taken away in four months.
Nothing but headaches with this provider.
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