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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Don't even go through sign up - Review by
Anonymous submitted on February 17, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of February 17, 2003): Less than 3 months ago |
| Plan used: business plus |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 4 out of 10 |
| Overall rating: 1 out of 10 |
They refused to credit domain name registration fees, as their site says they do when you register through them; when I filled out the setup form and listed two domain names, it accepted them - no error message - and when they opened only one of the domains, tried to charge me a rename fee for getting the domain I wanted on that account; and when I asked them to just refund the money, they pointed out - laughing - that they don't refund the setup fee, even though in this case they did it wrong. And, you can't cancel - you have to talk to someone who's never there, and fill out a form that they don't post on their site, and fax it to a number that they don't list. Check the owners, Kafka must be in there somewhere. Less than 24 hours and I've seen enough to know that this will NOT be a good experience.
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