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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| i had problems with them too - Review by
Ali submitted on March 17, 2003 |
| Customer's web site: N/A |
| Length of time hosted by this company: less than a month |
| Date when last hosted by this company (as of March 17, 2003): 3 months - 1 year ago |
| Plan used: Private |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
I hosted with this company and I was very surprized how these guys were so terrible in technical and billing side... I had a site in turkish and transfered that site to Ait. After the transfer, many of my scripts didnt worked and I coudnt run my site for a hole week. I still dont want to think about how my reputation fell down... anyways, i coudnt get the right support from their tech staff to solve my problems. It was a weird time. They coudnt explain the problem or they dindt care! my scripts were working in other two hosting companies that I worked with when I made the necessary changes, those companies are from USA n Canada. I decided to cancel immediately after coming across some reviews about them by chance. Because I canceled before one month, thanks to those reviews again, they had to refund my money except the setup fee. to cancel they want me to fax a cancellation request from Turkey. that was stupid too.. after i checked my next statement I saw the refund with another monthly fee... So i had to write them again to fix that... they fixed that problem in my next statement but that was enough headache for a 2 weeks hosting...
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