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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Can't imagine a worse host - Review by
Anonymous submitted on June 24, 2003 |
| Customer's web site: Submitted but not made public |
| Length of time hosted by this company: 1 month - 3 months |
| Date when last hosted by this company (as of June 24, 2003): Current customer |
| Plan used: IMAPI |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 2 out of 10 |
| Overall rating: 1 out of 10 |
I started with this company a month and a half ago. They haven't gotten anything right. There KB is virtually non-existant. They can't get the sites set up right. Calling tech support means staying on hold for about 7 minutes after which they ask you to leave a message but never bother to call back. The 24/7 online support never gets answered either. I've spent 11 hours just trying to get "fmail", the ONLY form processor they allow on their site, to work. I've gotten three wrong answers from tech support and there is NO documentation for virtual servers. I could go on forever. Just save yourself grief and don't use them. I've just moved these sites once and as soon as I can find a replacement they are going to be moved again.
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