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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Awful, just awful - Review by
Anonymous submitted on August 21, 2003 |
| Customer's web site: www.lan2.net |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of August 21, 2003): Current customer |
| Plan used: Server 2 |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 3 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
Poor implementation, spotty support. Once it took 5 days to set up an email account. Finally got 'dedicated' support rep, but when I had a problem he never even bothered to reply. Ruined my business, I'm moving ASAP and expect to get hosed as their billing is even worse than their service!
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