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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
| Amazing support - Review by
Michael Kleinert submitted on May 15, 2002 |
| Customer's web site: insidefireisland.com |
| Length of time hosted by this company: 1 year - 3 years |
| Date when last hosted by this company (as of May 15, 2002): Current customer |
| Plan used: Basic |
| Customer service rating: 10 out of 10 |
| Technical quality rating: 9 out of 10 |
| Cost rating: 9 out of 10 |
| Overall rating: 10 out of 10 |
These guys have always been there with quick and accurate answers/responses to any inquiries. They've resolved problems quickly and thoroughly - they really go the extra mile with their support and have very good technical understanding. I'm looking forward to their implementation of a user control panel, and then they'll likely have the full package for NT/2000 hosting needs. Overall, an excellent choice.
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