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Please note that this form is only for web host company's representatives. Responses from others will not
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You are responding to the following review:
| Forget Service - Review by
submitted on September 19, 2002 |
| Customer's web site: www.markroyko.com |
| Length of time hosted by this company: 3 months - 1 year |
| Date when last hosted by this company (as of September 19, 2002): Less than 3 months ago |
| Plan used: Their most expensive plan |
| Customer service rating: 1 out of 10 |
| Technical quality rating: 1 out of 10 |
| Cost rating: 1 out of 10 |
| Overall rating: 1 out of 10 |
Beware: You get what you pay for. I was forced to move because their MySQL server would go down almost daily, and often not come up for many hours. This was especially disturbing because I depend on DB-back sites, and when I'd call there'd almost never be anyone to talk to, just an endless phone loop that said they were experiencing an "unusual amount" of calls. (Funny, this applied to tech AND sales AND billing departments.) I even tried to get through with an emergency fax once when the server was down, and they didn't get back to me for days! That was just too scary, and I decided to move right away.) If you need reliable DB connections, this host is definitely the wrong choice...One more thing--never, ever, ever let them register your domain. It will be very difficult to move if you ever need to.
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