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Please note that this form is only for web host company's representatives. Responses from others will not
be posted. Customers should submit new reviews or email the original reviewer instead.
You are responding to the following review:
Awful tech servicve and customer support!!! - Review by
Jon submitted on October 19, 2002 |
Customer's web site: N/A |
Length of time hosted by this company: 1 year - 3 years |
Date when last hosted by this company (as of October 19, 2002): Current customer |
Plan used: all 3 |
Customer service rating: 1 out of 10 |
Technical quality rating: 2 out of 10 |
Cost rating: 2 out of 10 |
Overall rating: 1 out of 10 |
Their claims of tech and customer service are total BS -- u only get a recording that they have 'exceptionally high call volume' so e-mail in the complaint. Then an inept tech (a different one each time) responds with a half-fix. Absolutely pathetic!!!!
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